About me
Currently, I’m a Director of UX for a cybersecurity company. I lead a product design organization of approximately 70 designers, including individual contributors and managers, across the entirety of the company’s product organization.
I have a long history of working in global companies where I’ve designed, built, and launched industry-changing and industry-leading software, websites, apps, and tools as both a manager and an IC.
My career history spans multiple industries including cybersecurity, ecommerce, industrial manufacturing, health tech, and consumer packaged goods, as well as everywhere from startups to Fortune 500s. My background includes significant time spent in multiple areas of UX, including research, content strategy, UI and interaction design, visual design, and information architecture.
Product + design leadership: areas of impact
Scaling and maturing UX via design and research ops
Often my work in ops has sat at the intersection of product design and operations, where I’ve not only set up programs that remove blockers and scale UX, but have also designed the products, websites, or applications that supported those programs.
Key projects + products delivered:
A research repository software tool for a 100+ person global insights team for a Fortune 500 company
Redesign of an internal project management, request, and tracking software tool for a global industrial connection and data flow manufacturing company
Multiple research recruitment programs, websites, and tracking for companies of various sizes, including a startup incubator, a global data protection and endpoint management company, and a health tech company
Research and Design Ops Skills
Building participant recruitment programs, processes, and related tooling (I.e., scheduling infrastructure, recruitment websites)
Leveraging email marketing, social media, and creative advertising skills to create targeted participant recruitment campaigns
Research templates, training, and organization
Budget and tooling; tooling processes and best practices
Research knowledge management and repositories, including leveraging knowledge of taxonomy and CMS tooling
Process creation, improvement, and standardization
Design principles, UX workflows, and design process ceremonies
Standardization of design artifacts and templates
Design systems
I’ve led teams in the creation, maintenance and support for a range of design systems, from small UI kits and style guides for smaller websites or businesses to full-scale enterprise design systems, including.
Design and build of a UI kit, asset library, style guide, web components, and documentation for a disparate enterprise software company that had varying code bases, disconnected databases, and a wide product surface area that had various levels of ability to adopt a design system.
UI kit, asset library, illustrations, and style guide for a SaaS ecommerce website.
UI kit, asset library, web components, and documentation that enabled external partners to develop apps and UI extensions within the core product ecosystems that look, feel, and behave like the native product.
Full design system as a product - Figma library, code, documentation website, contribution model, component lifecycle strategy and process, governance, and roadmap - for a large enterprise software company.
Team management and organizational growth
Organizational redesigns and scaling for design organizations ranging in size from about 10 to close to 100
Hiring, interviewing, and onboarding programs, processes, and documentation
Team structure and planning around product groups, functional areas, and skillsets
Creation of growth matrices for design, UX writing, and research
Product, design, and UX strategy
Roadmap planning, organization, and execution
Project prioritization, team allocation, and resourcing across multiple product teams in organizations of up to 80 design professionals
Risk assessment and management
Building robust UX and design strategies and roadmaps to unite disparate teams and improve products
Design system vision, strategy, and leadership - positioning the design system as a product and driving roadmaps
Creation of design principles and foundational standards
In my spare time and other fun facts…
When I’m not growing UX practices and building out design strategies to improve product experiences, you can find me doing other things I love: running, walking, getting outside, standup paddleboarding, reading, modern crafting and making, creating art, designing and making jewelry, learning and taking classes (art, design, tech), or hanging out at the beach.
I grew up on the East Coast of the US and most recently spent the past decade(ish) in charming Charleston, South Carolina. In August 2023, I relocated across the world to Melbourne, Australia. And with my recent move to Melbourne, I’m also hoping to take up musical theatre and piano again after some time away.
I’m an Enneagram Type 7 (and there’s a (very accurate) song about that), I’m a Myers-Briggs ENFP, my High 5s are Brainstormer, Philomath, Strategist, Problem Solver, and Catalyst, and according to Adobe’s My Creative Type quiz, I’m a Visionary.
